How to Protect Yourself from IVR Scam Calls

Do Not Press Any Keys

• Ignore Instructions: Do not follow the IVR instructions to press any keys or take any actions.
• Hang Up: Disconnect the call immediately.

Verify the Claim

• Contact the Courier Company: Use official contact details from the courier company’s website to verify if there are any issues with a parcel.
• Check Tracking Information: If you are expecting a parcel, use the tracking number provided by the legitimate sender to check its status.

Protect Personal Information

• Do Not Share Information: Avoid sharing any personal, financial, or sensitive information over the phone.
• Be Skeptical of Unsolicited Calls: Be cautious of calls from unknown numbers, especially those creating a sense of urgency.

Report the Incident

• Report to Authorities: Report the scam call to your local consumer protection agency or law enforcement.
• Inform Your Network: Let friends and family know about the scam to prevent them from falling victim.

Use Call Blocking Features

• Block the Caller: Block the number on your phone to prevent further calls from the same source.
• Use Call Blocking Apps: Install apps that can help identify and block spam and scam calls.

Stay Informed

• Stay Updated on Scams: Keep yourself informed about common scam tactics and how to recognize them.
• Follow Alerts: Monitor alerts from consumer protection agencies and law enforcement for information on current scams.

Published By: Krishanu Jadiya
Updated at: 2024-08-03 21:40:29